| Description | Performance reviews are a proven and very successful way of motivating staff— if undertaken correctly.
This course introduces attendees to positive ways of undertaking professional performance reviews—whether in private sector or government.
As part of performance reviews, bad news may also have to be delivered — this course explains how to do it well
|
| Audience | Managers and professionals who supervise staff and who want to be able to do motivational performance reviews
|
| Objectives | At the end of this course, participants will learn:
- How to motivate employees through the use of performance reviews
- How to measure the levels of performance / underperformance
- How to give praise for achievements and to avoid commenting on issues for which there is no evidence
- How to coach employees to reach their own conclusions
- How to follow-up and monitor performance until it reaches objectively satisfactory standards
|
