| Description: | The Understanding, Implementing and Profiting from Voice over Internet Protocol (VOIP) briefing is designed to give delegates an understanding of the challenges and opportunities presented by VOIP together with a “how to” guide for assessment, selection and implementation of this technology.
The briefing commences with an overview of the business case for rolling out IP services of this kind. This overview covers motivations, key business drivers and market forces. The session then continues with descriptions of best practice implementation of generic, utility services rather than voice or location-specific installations. Recommended strategies are then presented for proper planning, phased rollout and interaction with legacy systems. All of the above are illustrated by case study examples researched by industry professionals.
The event concludes with a discussion of the future trends for services over IP, not just voice but video, multi-media, interactive and business applications plus their expected relevance in the public space. The discussion also covers convergence with public and private wireless networks such as WiFi, WiMAX with roaming onto 2.5G and 3G networks.
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| Audience | This briefing is suitable for Senior Managers and Directors involved in the strategic planning of communications initiatives within their organisations who need an appreciation of the operational as well as cost issues presented by this technology.
It will also appeal to those department managers charged with researching and planning these initiatives as well as those eager to keep abreast of the development of new services in this maturing space. |
| Objectives | On completion of this briefing, delegates will:
- Understand the business motivation for IP telephony and know the key business drivers – as well as cost – that apply
- Know the market forces that are encouraging change as well as the current interests that may slow take-up.
- Be aware of the new and existing services that can be deployed and how they can be integrated with existing systems, services and technology.
- Appreciate, at a high level, how these technologies will interact, co-exist and ultimately converge with other wired and wireless technologies and services. |
